Customer Help
We’re here to make your shopping experience easy and enjoyable. If you have any questions or need assistance, you can always count on us.
1. How to Order
Browse our products and click “Add to Cart.”
Go to Checkout and fill in your delivery details.
Choose Cash on Delivery as your payment method.
Confirm your order – it’s that simple!
2. Delivery Information
Dhaka City – 80 Taka
Outside Dhaka – 120 Taka
Delivery usually takes 2–5 working days depending on your location.
3. Returns & Exchanges
We accept returns only for damaged or wrong items.
Contact us within 24 hours of receiving your order.
The product must be unused and in its original packaging.
4. Contact Us
Phone/WhatsApp: 01755-081616
Facebook Page: SM Marts
Email: info@smmartsbd.com
We value your trust and are always ready to help. Your satisfaction is our priority!